Rania Kattoura,
Yolla has a high work ethic and passion toward her job makes her excel in what she does. She is very consciencious, trustworthy, and always has her client's best interest in mind. Her guidance and assistance during each step of the purchase process made our experience a lot easier. She is prompt with her appointments and in answering any questions. Working with Yolla has been a pleasure and I would truly recommend her services to anyone who is looking to buy or sell their home."
Tim Chavez
Buying a home is a stressful endeavor, but it can be a lot less stressful if you find the right agent!
Yolla is an honest, patient, diligent, and very knowledgeable real estate agent. Through out the entire home buying process I always felt she had me best interests at heart and that really, really mattered to me – especially as a first time home buyer.
When my soon-to-be-wife and I are ready to start our family and move into a bigger home, we sincerely hope we have the honor of working with her again :) Thanks so much Yolla!
Joy Latten
I was really nervous about looking for a home and wanted to take my time to
find something I liked. My realtor was very patient and she found the right house for me
and explained the processes every step of the way. Thanks!!
April 13,2008
It is our pleasure to provide this Letter of Reference for Mrs Yolla Bsaibes, Realtor, GRI, in Austin, Texas. We have had the pleasure of knowing Mrs. Bsaibes during the past year in the capacity of her client.
When we approached Mrs. Bsaibes for her assistance in helping us find our dream home, she did not hesitate to accept even though she knew that most of our communication will be via email since at the time we resided outside of Texas. During our time away from Texas, Mrs. Bsaibes took the proactive role of finding homes that met our criteria and sending us information about these homes on a regular basis. As our travel plans became known, Mrs Bsaibes dedicated her time and planned for us to visit the homes that we indicated were of most interest to us. She was with us each step of the way from showing us homes and floor plans, to signing the agreement with the builder, to monitoring the progress of the home as it was built, the final walk through, and then closing.
Mrs. Bsaibes has a high work ethic and always has her client's best interest in mind. She is always prompt with answering questions and responding to our needs. Her punctuality, accurateness, availability, and persistence made working with her very easy. Mrs. Bsaibes always took it upon herself to take the extra step to ensure that we were satisfied with the final product that we were receiving.
We consider Mrs. Bsaibes an outstanding realtor for anyone to hire. She possesses the interpersonal skills, and demeanor necessary to provide an excellent service. We are confident that she will excel in working with any prospective client. We have non hesitation in recommending Mrs. Bsaibes to serve as your realtor. Should you have additional questions about Mrs. Bsaibes, please feel free to contact us.
Sincerely,
Samir Kattoura, BScCe and Fatena Barbarah, MD
Eric Rifi,
I would like to convey our sincere thanks, appreciation and commendation for Yolla Bsaibes. Our new lifelong Real Estate professional. Her excellent work and dedication to finding us just what we needed is what has made us her customers for life. Following the Escrow process she met and discussed the aspects of examining our new home and walked us through the process of requesting updates and getting the property exactly as we wanted it. Both structurally and financially. We have since recommended her to other family members that have moved to this great location. And we know who to call for any existing and future Real Estate requirements.
Majeed Arni,
We have used Yolla's services to sell and buy our homes. We were able to sell and buy our houses on time and with the right values for both. She is just excellent. She is very trustworthy and honest in all the dealings. She did what she promised and got us the results. Thank you Yolla. I recommend Yolla for real estate agent to sell or buy any house.
Prospective Home Owner:
Yolla Bsaibes was our REALTOR® during the summer of 2006. We were a young couple and first time buyers. It was important to us that we found somebody we could trust and communicate with, but who was also willing to take the time to educate us about the home buying process. Yolla was happy to take the time to answer our questions. She never made us feel pressured or rushed. We felt that she always provided us with accurate information and did a good job at keeping us updated on current situations. She was readily available and always returned phone calls and emails promptly. We felt that she was both knowledgeable and experienced in the real estate business. This allowed her to provide insightful comments on various properties we would not have gained any other way. We were very pleased with our relationship and would recommend her as a REALTOR®.
Carlie Bower and Martin Kochanczyk
September 20, 2006
Yolla helped us buy a house with everything we wanted in the right neighborhood and all for a fair price. She made sure that there were no delays and everything finished on time and correctly. When it was time to sell our old house, Yolla didn't rush us but helped us move at our pace and in the end we got a fair price. I'm recommending her to any of my friends who decide to move in the future.
Melia and Tarl Gordon
August 3, 2006
I worked with Yolla to buy my first home. It was certainly a very big step for me but working with Yolla made the process much easier and a lot less nerve wrecking.
Yolla quickly provided me with a wide range of listings to help me figure out what I wanted in my first dream home. Through our communication, she figured out what my taste was and eventually sent me those homes that only fit my criteria saving me time and effort in running around looking at houses.
Once I found a home I liked, Yolla really walked me through the process and was very helpful in answering the many questions I had. She was there every step of the way; with her help the process went smoothly and thanks to her persistence there were no unexpected surprises. I am very pleased and glad I worked with Yolla, and certainly have recommended her to every friend I know who is considering buying a home. She is a wonderful REALTOR® who has your interest in mind.. Thank you Yolla :)
Loulwa Salem
I am writing this letter to communicate what a fantastic REALTOR® Yolla Bsaibes is and why you should pick her as your realtor. When my wife and I first met with Yolla, we only had basic specifications (price range, # of bed, bath, garage spaces, very general area) for the house we were wanting to buy. Even with the detailed questions Yolla asked us concerning the house we wanted to find, it was still very hard for us to really communicate what we really exactly wanted or if we actually knew what we really wanted. Yolla then took this information and put together a list of houses that we would see on this first day to help try narrow down exactly what we really wanted. Well, she did a fabulous job of this because going from home to home we were able to really compare homes and state what we really wanted. Originally, we were only going to be with Yolla for a three hour period. However, this three hour period turned into a 13 hour marathon when we decided that one of the houses that we had looked at seemed to be “the house”. However, before making a decision of this magnitude, we wanted to make sure that this was the house we wanted to make an offer on. Yolla was more than willing to take us to other parts of the
From this point on until the closing, Yolla provided constant guidance and updates to make sure that we were kept abreast to everything that was going on. Furthermore, I found it very pleasantly surprising that she was very easy to reach over the phone and if I ever did have to leave a message she would respond ASAP. Also, her attention to detail was exceptional which helped ensure that we were well represented on our end and were able to close without any problems.
When it came time to sell our old house, Yolla provided exceptional guidance in this area as well. She made some very good suggestions on how we could improve the marketability of the house as well as provided us with some a couple of DVD’s (“Pricing Your Home to Sell” and “Dress Your House”). With this help along with a list of comparable properties that she provided that had been sold in our area in the last 12 months, we were able to make sure that our house was both fairly priced and in perfect move-in condition. Through Yolla’s help, we were fortunate to get three offers on the first day with one of the offers being $2600 more than what we had listed it for!!! Again, Yolla was there with us every step of the way to make sure that we were covered on everything prior to closing.
On both the house we bought and the house we sold, there were some issues that came up on the other parties’ side which I characterize as the fault of the other parties’ REALTOR®. For example, on the house we bought, apparently the seller wanted to keep the drapes and had communicated that to her realtor. However, she neglected to put that information on the disclosure sheet. When we moved in, we noticed the drapes were missing. At this point, although we haven’t gotten the drapes back yet, the seller and the seller’s agent have acknowledged that they owe the drapes and will get them back to us as soon as the seller gets her boxes from storage. Although Yolla already had received her commission, she has still been on top of this situation and gives me updates as necessary. On the house that we sold, we were surprised that the buyer’s agent did not request neither a home warranty agreement nor an option period. Yolla would have never allowed us to enter into such an agreement on those type of terms.
Through this whole journey, her level of integrity has been impeccable when it came to giving us advise on items that could have had a negative impact on her commission (i.e. she encouraged us to ask for certain items to be repaired when, from my experience, most other REALTORS® would have not encouraged us to do so). Therefore, as you can see by our experience, Yolla Bsaibes has been a great REALTOR® for us to work with from both the buy and sell perspectives and we feel that the level of excellent service that she provided us is no different than what she provides to others. If you have any questions concerning my experiences with Yolla, please feel free to contact us.
Regards,
CJ and Robin Lopez
P.S: Contact information for the Lopez’s will be provided upon request.
Mrs.Calhoun listed her condominium with me on December 16,2003. We got the first offer on Dec.23 and we closed on January 16, 2004.
Here is the letter Ms.Calhoun sent to my Team Leader Linda Bartlett:
Dear Ms Bartlett:
In July, 2003, I had a for sale sign (by owner) in front of my unit. A Keller Williams agent approached me and asked my asking price. I told him $94,900. He told me I was way too low. In August, I listed my unit with this agent. He set the price, without any consultation from me, at $113,000. We had not one nibble despite a lot of traffic in the complex regarding other units. After a couple of weeks, I asked him to drop the price to $103,000. Several agents/buyers came through. They commented favorably, but I got the feeling that this was not a $103,000 unit. When I asked my agent what he thought I needed to ask to realistically sell the unit, he said $94,000. Consequently, a few weeks later I terminated the contract.
At a church event I learned that Yolla Bsaibes had just received her real estate license. We talked, she visited my unit, and we discussed a contract. Several weeks went by when one morning in December I felt compelled to call Yolla. I asked her to bring me a contract to sign. She did that morning and asked (not told me) what I wanted to sell the unit for. We discussed and set the price at $94,900. Two weeks later, we had an offer, and today we closed.
From the initial meeting with the contract through closing, Yolla never missed a beat. She did her homework on condominiums, negotiated very successfully on my behalf, and paid a great deal of attention to detail. She provided me helpful information regarding the sale of the unit and what needed to be done once the offer was accpted. I work as a paralegal for the Texas Attorney General. My job also requires that I pay a lot of attention to detail, so Yolla's perseverance was appreciated. She is certainly to be commended on how she handled this listing.
Because of her professionalism, I have already recommended her to several people who are thinking of either purchasing or selling a home.
Sincerely,
Patricia Calhoun.
